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Executive and Administrative Support

Overall Position Summary and Objectives:

Provides executive and administrative services in support of the overall operational objectives of NIH Office of the Director. This position works with senior staff responsible for this highly visible, high-priority initiative.

Minimum Education:

Associate’s

Skills:

  • Some background with medical terminology
  • Outcome oriented
  • Excellent analytical, organizational, interpersonal and time management skills.
  • Knowledge of correct grammar, spelling, punctuation, capitalization, and style.
  • Strong written and oral communications skills.
  • Skills engaging and communicating with multiple stakeholders and managing up and down in an organization
  • Ability to manage competing priorities.
  • Knowledge of NIH policies and procedures
  • Minimum of 3 years of experience supporting senior level staff
  • Meeting minutes/summary reports
  • Executive level support
  • Meeting coordination
  • Outreach Activities
  • Data analysis
  • Calendaring
  • Scheduling

Software:

  • Concur
  • POTS
  • SharePoint
  • MS Office
  • Microsoft Teams
  • Skype
  • Zoom
  • WebEx

Statement of Work Details:

  • Provides executive expertise needed to coordinate, improve, and oversee the overall functioning of the office.
  • Coordinate the day-to-day office operation, including, but not limited to problem and conflict resolution, organization and prioritization of tasks.
  • Design and coordinate systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities.
  • Gather and analyze information about processes and programs; prepare reports, letters, and other documents for review and input for programs, policies and activities.
  • Make recommendations to resolve problems that arise.
  • Provide executive expertise needed to coordinate, improve and oversee the overall functioning of the office.
  • Provide high-level administrative task support within the Branch.
  • Schedules and maintains an accurate tracking system of all activities.
  • Schedule and maintain tracking system for all activities.
  • Coordinate inter-office activities; inform staff when issues/concerns arise, so that proper actions can be taken.
  • Keep government abreast of all commitments via the maintenance of daily calendar.
  • Maintain databases for tracking, analyzing and reporting of all activities including professional activities, travel and project management.
  • Update and maintain staff calendars; coordinate all meeting materials and provide to the staff prior to the meetings
  • Stays abreast of and implements current regulations, policies and procedures, and updates staff on relevant information.
  • Stay abreast of and implements current regulations, policies and procedures; update staff on relevant information.
  • Monitor compliance with program policies and procedures; identify strategies to ensure that program and contractual compliance is maintained.
  • Review documentation for compliance with policy and procedures; interpret instructions for adherence to format; collect data; provide summaries for analysis and interpretation.
  • Plans and completes various special projects.
  • Conduct computerized searches of library references, scientific publications and other databases;
  • Extract and consolidate pertinent information.
  • Plan and complete various special projects.
  • Provide status reports on the progress on managing these projects/activities and collaborating with appropriate staff.
  • Research information requested and provide that information; maintain status of projects; follow up on actions through contact with office staff
  • Perform a variety of complex, specialized support tasks on an ongoing and ad hoc basis.
  • Arranges conferences and meetings and contacts attending professionals, makes travel arrangements, maintains complex schedules and calendars, and advises staff on the most effective method and format of presentations.
  • Coordinate meetings, conference calls, seminars, workshops and courses for staff; schedule conference rooms.
  • Update/maintain shared calendars; rearrange calendar to accommodate situations of an urgent nature.
  • Establish and prioritize meetings appointment priorities, or reschedule or refuse appointments or invitations.
  • Contact participants and notify them of topics to be discussed.
  • Schedule room and audio visual reservations.
  • Prepare agendas, handouts and background materials.
  • Work with staff on creation and preparation of presentations and slides ; provide task support for presentations and/or handouts (copy, print, distribute, etc.).
  • After meetings, review the folder/notes for items requiring follow-up action; summarize and distribute minutes
  • Updates databases and spreadsheets and creates reports for management.
  • Drafts reports based on data analysis, feedback, and NIH/HHS practices.
  • Conducts data queries, literature reviews by identifying sources for information.
  • Extract data from various NIH systems and analyze data for accuracy ensuring the data are pertinent to reporting requirements.
  • Develop, maintain and update spreadsheets for personnel, budget and travel actions.
  • Create summaries and reports based on information gathered.
  • Develop and manage databases as needed to track protocol metadata and quality control checks.
  • Update and maintain the Program and Employee Services (PES) personnel list and phone directories.
  • Communicate with Division staff for edits/revisions to the personnel list and phone directories; distribute updates within and out of PES.
  • Develop and/or complete forms and prepare for staff’s signatures.
  • Maintains inventory and initiates purchase requests.
  • Back-up Purchasing Online Tracking System (POTS) Requester. Prepare procurement requests with the proper justifications and supporting documentation through the NIH POTS system
  • Maintain office records including office procurements and reimbursement procedures.
  • Oversee inventory of office supplies.
  • Prepare purchase requests, maintenance agreement and draft justification for government signature of needed office supply items.
  • Collaborate with administrative staff to ensure that all purchase requests are filled in a timely manner.

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